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Field Applications Specialist

2 months ago

Birmingham, Birmingham, United Kingdom ACS Business Performance Ltd Full time
Job Description

Job Title: Field Applications Specialist

Company: ACS Business Performance Ltd

Job Summary:

We are seeking a highly skilled Field Applications Specialist to join our team. The successful candidate will be responsible for delivering application projects on time, ensuring high levels of customer satisfaction.

Key Responsibilities:

  • Perform installations and develop scripts to meet customer specifications.
  • Provide customer training courses and compile statistics and presentations as required.
  • Perform preventative maintenance visits and repairs.
  • Troubleshoot any issues and escalate problems when they impact project delivery timelines.
  • Escalate and/or resolve issues in connection with customer complaints.
  • Support and perform quality assurance related activities.
  • Perform software upgrades and helpdesk support as required.

Requirements:

  • Successful track record of complex installations.
  • Project management expertise.
  • Willingness to travel.
  • Automation experience (ideally script writing).

About Us:

ACS Business Performance Ltd is a leading provider of business solutions. We are committed to delivering high-quality services to our customers.