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Property Services Coordinator

3 months ago


Birkenhead, Wirral, United Kingdom Jones & Chapman Full time

Client Relations Specialist

We are looking for a dedicated and enthusiastic individual to become a vital part of our outstanding team at the Lettings Support Centre. As a Client Relations Specialist, your role will encompass property oversight and tenancy management services tailored for branches, landlords, and tenants.

Position Summary:

  • Compensation: £22,400 (dependent on experience, with an additional £1,000 upon achieving qualifications)
  • Training Opportunities: Support for ARLA-NFOPP qualifications
  • Exceptional training and development programs
  • Defined career advancement pathways
  • Prospects for growth
  • Dynamic, fulfilling, and collaborative workplace culture
  • Team incentives
  • Insight into the workings of an estate agency

Core Responsibilities:

Your primary duties will involve delivering property oversight and tenancy management assistance to branches, landlords, and tenants. You will oversee tenancy renewals and liaise with contractors to ensure prompt repair and maintenance services.

Essential Skills and Qualifications:

  • Outstanding Customer Service skills
  • Robust administrative abilities
  • Resilient, positive, detail-oriented, and numerically adept
  • Organized with the capacity to prioritize effectively in a fast-paced environment
  • Excellent written and verbal communication skills
  • Proficient in IT (MS Office, internet, email systems)

Additional Benefits:

  • Company events
  • Pension scheme
  • Employee discounts
  • Life insurance coverage
  • Referral incentives
  • Sick leave benefits
  • Wellness programs

Our diverse team of Client Relations Specialists comes from various backgrounds, including Customer Support, Call Centers, Retail, Hospitality, Leisure, and Care sectors.

Company Overview:

Connells Group (operating as Jones & Chapman) – a prominent estate agency and property service provider across the nation. Connells specializes in residential sales, lettings, mortgages, and new home sales, dedicated to providing exceptional customer service.