Apprentice Property Services Professional

2 months ago

Birkenhead, Wirral, United Kingdom Sequence Full time

Job Summary

We are seeking a driven and enthusiastic individual to join our Property Management team as an Apprentice Property Services Professional. As an integral part of our team, you will have the opportunity to learn from our experienced Property Managers and develop valuable skills that will set you up for success.

Key Responsibilities

  • Assist in coordinating repairs and maintenance, providing timely updates to customers.
  • Support Property Managers in organising safety inspections and managing remedial works.
  • Liaise with landlords and tenants to address queries and concerns promptly and courteously.
  • Contribute to negotiations regarding end-of-tenancy deposit returns.
  • Participate in partnership calls with colleagues and welcome calls with new customers.
  • Maintain service levels, meet deadlines, and strive to achieve key performance indicators (KPIs).

Requirements

  • Customer-focused and comfortable in a fast-paced environment.
  • Resilient, positive, numerate, and detail-oriented.
  • Organised and able to prioritise workload in a faced-paced environment.
  • Keen interest in learning and keeping up to date with industry changes.
  • Excellent verbal and written communication skills.
  • IT literate (MS Office, internet, email systems).

Benefits

  • Gain valuable on-the-job training and experience in the property industry.
  • Access discounts on various products and services.
  • Benefit from a 24/7 Employee Assistance Programme for personal support.
  • Receive discounted medical assessments through Nuffield Health Screening.
  • Get a 20% discount on Nuffield Health & Fitness club memberships across the UK.

About Us

At Sequence, we are a leading estate agency and property services provider in the UK. With a rich history dating back to 1936 and a network of over 1,250 branches, we offer a diverse range of residential sales and lettings expertise, alongside other services like new homes, mortgage services, and surveying.

We foster an inclusive and diverse working environment. We welcome applications from all qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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