Property Services Advisor

2 days ago

Birkenhead, Wirral, United Kingdom Sequence Full time

Apprentice Property Services Advisor

We are seeking a driven and enthusiastic individual to join our Property Management team as an Apprentice Property Services Advisor. As a key member of our team, you will have the opportunity to learn from our experienced Property Managers and develop valuable skills that will set you up for success in the property industry.

Key Responsibilities:

  • Assist in coordinating repairs and maintenance, providing timely updates to customers.
  • Support Property Managers in organising safety inspections and managing remedial works.
  • Liaise with landlords and tenants to address queries and concerns promptly and courteously.
  • Contribute to negotiations regarding end-of-tenancy deposit returns.
  • Participate in partnership calls with colleagues and welcome calls with new customers.
  • Maintain service levels, meet deadlines, and strive to achieve key performance indicators (KPIs).

Requirements:

  • Customer focussed and comfortable in a telephony based role.
  • Resilient, positive, numerate and detail oriented.
  • Organised and able to prioritise workload in a faced paced environment.
  • Keen interest in learning and keeping up to date with industry changes.
  • Excellent verbal and written communication skills.
  • IT literate (MS Office, internet, email systems).

Benefits:

  • Gain valuable on-the-job training and experience in the property industry.
  • Access discounts on various products and services, including electrical and travel.
  • Benefit from a 24/7 Employee Assistance Programme for personal support.
  • Receive discounted medical assessments through Nuffield Health Screening.
  • Get a 20% discount on Nuffield Health & Fitness club memberships across the UK.

At Connells Group UK, we foster an inclusive and diverse working environment. We welcome applications from all qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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