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Process Improvement Analyst
2 months ago
About the Role:
We are seeking an experienced and passionate Process Analyst to join our People Shared Services team at Allied Electronics & Automation.
Key Responsibilities:
- Deliver improved manager and employee interaction with the people team, making colleagues' jobs easier.
- Optimize workflows hosted on people technology, including case management, employee portal, document management, HRIS, careers website, and intranet.
- Manage change requirements for the People Shared Services team.
- Take ownership of the operations dashboard and manage the workstack for potential improvements.
- Interact with managers and employees in a personalized and timely way, ensuring a great experience.
- Actively contribute towards the development and continuous improvement of People Shared Services delivery.
Requirements:
- People process design and implementation experience.
- Experience with SuccessFactors, case management, or other equivalent People systems.
- Experience of People-related processes, policies, and procedures, ideally in an international environment.
- Microsoft and Adobe savvy.
- Operational HR experience is desirable, and robotics knowledge would be a bonus.
- Highly proficient in data analysis, problem-solving, and critical thinking, with a proven ability to effectively communicate complex technical concepts to non-technical audiences.
- Aptitude to learn, curiosity to develop new skills, and confidence to find answers when you don't know something.
- Obsessed with delivering for the customer and improving their experiences at all points of contact with the People function.
About Allied Electronics & Automation:
We've been solving engineering problems for over 80 years, turning the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose is to make amazing happen for a better world. We offer service and product solutions, sending out a parcel every 2 seconds to over 130 countries, providing over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.
We want people like you, who are curious about things, like doing things differently and in a human way with empathy. We'll invest in your development and wellbeing, building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social, and Governance (ESG) action plan.
Benefits:
- Help for people to take control of ongoing Health conditions.
- Support for Neurodiverse colleagues and families with neurodiverse members.
- Support for Women at different life stages, from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause.
- Helping our LGBTQ+ community through enhanced coverage for trans colleagues.
