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Field Service Engineer

2 months ago

East Anglia, United Kingdom Mansell Recruitment Group Full time £60,000
Job Description

About the Role

Mansell Recruitment Group is seeking a highly skilled Field Service Engineer to join our client's Commercial Vehicle Division. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients' electric and hybrid commercial vehicles.

Key Responsibilities

  • Carry out diagnostics and repairs at customer and third-party sites
  • Perform major unit exchanges at customer and third-party sites
  • Support OEMs as required
  • Support sales teams in increasing awareness of product performance and driving growth
  • Provide technical support and advice to sales colleagues
  • Develop and maintain good working relationships with customers and their representatives
  • Liaise with Health & Safety and Field Service Managers on any issues arising from day-to-day tasks
  • Complete engineering reports in a timely manner
  • Manage expenses responsibly
  • Monitor and control stock levels within individual's depot
  • Maintain company vehicle in accordance with company policy
  • Carry out stock takes in line with annual plan
  • Work unsociable hours as required to meet business needs
  • Use reporting procedures to feedback quality-related issues noted during work assignments
  • Ensure all assigned training within PEP and iHasco are kept up to date
  • Undertake product-specific training when requested

Requirements

  • Completed engineering apprenticeship as minimum, level 5 qualification or higher preferred
  • Mechatronics or multi-skilled engineer with electrical bias
  • Background in field services and engineering
  • Experience with electric vehicles
  • Working knowledge of zero-emission vehicles, electric drive/fuel cell
  • Experience with high-voltage vehicle systems
  • Working knowledge of variable speed electric drives and control systems
  • Excellent diagnostic capabilities
  • Full UK driving license

What We Offer

  • Competitive salary up to £60k, plus bonus (up to 7%)
  • Private medical, private dental, and 6% employer pension