Automotive Finance Support Specialist

6 days ago

Reading, Reading, United Kingdom The Solution Automotive Limited Full time
Job Description

Job Title: Automotive Finance Support Specialist

Job Summary:

The Solution Automotive Limited is seeking a highly skilled and experienced Automotive Finance Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional support to our broker partners and internal departments to ensure seamless business flow and maximize sales opportunities.

Key Responsibilities:

  • Broker Support: Liaise with broker partners to resolve operational issues, provide training and coaching on our Point of Sale system, and ensure effective communication of system changes and enhancements.
  • Sales Support: Work closely with internal departments to ensure a smooth customer journey, identify new business opportunities, and provide recommendations to the National Business Development Manager.
  • Problem-Solving: Utilize strong analytical and problem-solving skills to achieve the right outcomes for both broker partners and the company.
  • Reporting and Monitoring: Analyze key performance areas, identify negative trends, and highlight them to the National Business Development Manager.
  • Business Development: Identify and develop new business channels, including motor car, motorcycle, and leisure, and make suitable sales recommendations to the National Business Development Manager.
  • Compliance: Ensure adherence to Financial Conduct Authority and Office of Fair Trading regulations and requirements.

Requirements:

  • Education: Educated to at least A level standard or equivalent.
  • Experience: In-depth knowledge of retail finance products and excellent interpersonal skills.
  • Technical Skills: Good working knowledge of Microsoft Excel, PowerPoint, and Word, and the ability to train individuals and groups.

What We Offer:

  • Salary: £30-£35k depending on experience.
  • Benefits: Company car (or cash equivalent), single BUPA (or cash equivalent), 25 days holiday, opportunity to buy and sell holiday, and defined contribution pension.

About Us:

The Solution Automotive Recruitment has been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long-standing relationships.

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