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Guest Services Coordinator

3 months ago

Crawley, West Sussex, United Kingdom Accor Full time
Company Overview

Become a part of our team at Accor We are an innovative hospitality group dedicated to providing exceptional experiences for travelers from all walks of life. We are currently on the lookout for a full-time Guest Services Coordinator to enhance our front desk operations. In this position, you will be expected to work 40 hours a week, offering a competitive remuneration of £24,993 annually along with an array of attractive benefits.

Key Qualifications:
  • Friendly and approachable demeanor
  • Prior experience in customer service environments
  • Outstanding interpersonal skills
  • Capability to manage check-ins, respond to inquiries, and assist guests effectively
  • Proficient in computer usage and telephone communication
Additional Information:
This role may involve various shifts, including weekends and evenings. Candidates must be at least 18 years old due to responsibilities involving alcohol service. Our hotel is a lively venue with over 180 accommodations, serving a wide range of guests. If you are enthusiastic about delivering an exceptional guest experience, we would love to hear from you.

Our Commitment to Diversity & Inclusion:
We take pride in being an inclusive organization that values and fosters diversity within our workforce.