Senior Infrastructure Support Engineer

2 weeks ago


London, Greater London, United Kingdom Select Appointments Full time
Senior Infrastructure Support Engineer / Technical Lead

Our client, a leading managed service provider, is seeking a highly skilled Senior Infrastructure Support Engineer / Technical Lead to join their team in Surrey. As a key member of the infrastructure team, you will be responsible for providing expert technical support and leadership to a diverse customer base, predominantly on Azure-based infrastructures.

Key Responsibilities:
  • Lead and mentor a team of 10 infrastructure engineers across all levels of support, from 1st to 3rd line.
  • Develop and implement a continual service improvement plan for software, hardware, service, and security offerings.
  • Project scope, plan, budget, manage, and deliver infrastructure projects.
  • Act as the most senior point of escalation within the team.
Requirements:
  • Strong network infrastructure knowledge, including Azure and 3rd / 4th line technical support.
  • Experience with O365, Windows Server, storage, and virtualisation.
  • Technical leadership for the provision of firewalls, switches, network security, and endpoint management.
  • Strong communication and leadership skills.
What We Offer:

A hybrid remote working arrangement, allowing you to enjoy a balance of office collaboration and remote flexibility. A supportive team environment and opportunities for professional development make this role an exciting journey ahead.



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