Senior Infrastructure Support Engineer

1 month ago


London, Greater London, United Kingdom Select Appointments Full time
Job Title: Senior Infrastructure Support Engineer

Job Summary:
Our client, a leading managed service provider, is seeking a highly skilled Senior Infrastructure Support Engineer to lead their team of 10 infrastructure engineers. As a Senior Infrastructure Support Engineer, you will play a pivotal role in auditing customers' existing network infrastructures and designing innovative solutions to meet their evolving needs.

Key Responsibilities:
  • Lead and mentor a team of 10 infrastructure engineers across all levels of support, from 1st to 3rd line.
  • Drive continuous service improvement initiatives for software, hardware, services, and security offerings.
  • Standardise and improve customer infrastructure via regular reviews.
  • Project scoping, planning, budgeting, management, and delivery.
  • Act as the most senior point of escalation within the team.

Requirements:
  • Strong network infrastructure knowledge.
  • Azure expertise.
  • 3rd / 4th line technical support experience.
  • O365 knowledge.
  • Strong Windows Server, storage & virtualisation knowledge.
  • Technical leadership for the provision of firewalls, switches, network security etc.
  • Endpoint management - MS Intune.

What We Offer:
A hybrid remote working arrangement, allowing you to enjoy a balance of office collaboration and remote flexibility. With a supportive team environment and opportunities for professional development, this role promises an exciting journey ahead.

About Us:
Our client is a dynamic team dedicated to driving innovation and excellence in managed IT services. Join us and become part of a team that is passionate about delivering exceptional results.

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