Dental Health Advisor

2 days ago


Swansea, City and County of Swansea, United Kingdom Welsh Ambulance NHS Trust Full time
About the Role

We are seeking a highly skilled and experienced Dental Health Advisor to join our team at the Welsh Ambulance NHS Trust. As a Dental Health Advisor, you will play a critical role in providing excellent patient care through telephone triage, utilizing your clinical knowledge and expertise to provide accurate and timely advice to patients.

Key Responsibilities
  • Undertake dental triage utilizing clinical software systems to ensure accurate documentation of patient episodes of care.
  • Provide concise and relevant advice to callers with dental symptoms, enabling access to relevant and appropriate healthcare services.
  • Participate in intensive induction training and ongoing professional development to continually update and improve skills.
  • Share best practices and knowledge within the dental team, identifying sources of information and contributing to the development of the team.
  • Ensure ongoing personal and professional development, participating in regular appraisals and contributing to the development of colleagues.
Requirements
  • Minimum 5 GCSEs (or equivalent) and National Certificate/NVQ Level 3 in Health Dental Nursing.
  • Current registration with the General Dental Council.
  • Significant dental nurse health service experience (post-qualification) and evidence of providing information and advice to the public in a confident manner.
Desirable Qualifications and Experience
  • Certificate in Oral Health Education.
  • Previous experience of telephone triage.
Working with Us

The Welsh Ambulance NHS Trust is a dynamic and forward-thinking organization, committed to delivering world-class patient care across Wales. As a member of our team, you will have the opportunity to work in a fast-paced and challenging environment, contributing to the delivery of high-quality care to patients in need.

We value diversity and inclusivity, and we are committed to creating an environment where everyone feels valued and respected. We welcome applications from under-represented groups and encourage individuals from diverse backgrounds to apply.

As a Dental Health Advisor, you will be part of a multidisciplinary team, working collaboratively with colleagues to deliver excellent patient care. You will have the opportunity to develop your skills and expertise, participating in ongoing professional development and contributing to the growth and development of the team.



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