Team Leader
2 days ago
About the Role
We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
Key Responsibilities
- Support the Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do.
- Lead the store team in the absence of the Store Manager, ensuring great standards and exceptional service every day.
- Review store performance data and provide insights to drive business improvement.
- Develop and implement strategies to enhance customer experience and drive sales growth.
- Collaborate with the Store Manager to achieve business objectives and develop a high-performing team.
About the Ideal Candidate
- You will be passionate about celebrating our customers' life moments and have a customer-centric approach.
- You will have excellent leadership skills and be able to motivate and develop a team.
- You will be commercially minded and able to analyze data to drive business decisions.
- You will be an engaging and enthusiastic team player with a positive attitude.
About the Company
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.
Our Benefits
- 25% Card Factory colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support Financial Education Tools Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers.
- Discounted mobile phone contracts.
- Discounts across 100's of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
- Enhanced Family leave.
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