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Customer Engagement Strategist

2 months ago

Liverpool, Liverpool, United Kingdom Monterosa Full time
Job Overview

Monterosa is a pioneering company that combines gaming with sports and broadcast to create innovative experiences and business models in the entertainment industry.

We are seeking a highly skilled Fan Engagement Solutions Expert to join our team in Liverpool, with the flexibility to work remotely. This is a full-time hybrid role that requires collaboration with customers and prospects to shape fan engagement strategies that drive business outcomes.

Key Responsibilities:

  • Consult with customers and prospects to understand their fan engagement needs and develop tailored solutions.
  • Provide technical advice and guidance on interactive solutions, including platform demos and proposal writing.
  • Collaborate with cross-functional teams to ensure seamless execution of fan engagement strategies.
  • Stay up-to-date with industry trends and best practices to continuously improve fan engagement solutions.

Requirements:

  • Experience creating engaging products or experiences in the entertainment industry.
  • Applied technical knowledge of cloud applications, apps, SDKs, and analytics.
  • Excellent storytelling, writing, and communication skills.
  • Ability to travel to Liverpool, London, and other locations for events and customer visits.

What We Offer:

  • A competitive salary and performance-based incentives.
  • A dynamic and innovative work environment with opportunities for growth and development.
  • The chance to work with a leading company in the entertainment industry and contribute to the creation of new experiences and business models.