Field Service Manager
1 month ago
Crown Equipment Corporation is a leading manufacturer of electric lift trucks, with a reputation for exceptional product design, engineering, and manufacturing. Our goal is to provide customers with the safest, most efficient, and ergonomic forklift trucks possible.
We support customers with a wide selection of electric forklift trucks, ranging from pallet trucks to very narrow-aisle VNA trucks. Our brand promise is to provide customers with superior value through quality and performance.
Job DescriptionKey Responsibilities- Manage a team of highly skilled service engineers to enhance the quality of services provided to customers.
- Oversee Field Service activities to ensure alignment with company objectives, safety, and efficiency.
- Monitor costs and revenue within the service area, identifying areas for improvement.
- Develop and implement strategies to maximize First Time Fix rates, reduce travel, and optimize headcount and training.
- Ensure adherence to Service Level Agreements and customer expectations.
- Conduct regular reviews of key customer accounts to identify opportunities for growth and improvement.
- Minimum 5 years of experience in the forklift truck service environment.
- Proven track record of managing remote working teams.
- Excellent communication and interpersonal skills.
- Ability to interpret statistical data and present findings.
- Training and mentoring of Engineers/staff.
- Commitment to continuing personal and professional development.
- Competitive compensation package.
- Company car and fuel card with private use.
- 25 days annual leave plus bank holidays.
- Excellent discount scheme with access to top brands.
- Employee assistance programme.
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Field Service Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Lift Trucks Ltd Full timeJob Title: Field Service ManagerWe are seeking an experienced Field Service Manager to join our team at Crown Lift Trucks Ltd. As a Field Service Manager, you will be responsible for leading a team of service engineers and ensuring the delivery of high-quality services to our customers.Key Responsibilities:Manage and motivate a team of service engineers to...
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Field Service Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Lift Trucks Ltd Full timeJob Title: Field Service ManagerWe are seeking an experienced Field Service Manager to join our team at Crown Lift Trucks Ltd. As a Field Service Manager, you will be responsible for leading a team of service engineers and ensuring the delivery of high-quality services to our customers.Key Responsibilities:Manage and motivate a team of service engineers to...
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Field Service Manager
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Basingstoke, Hampshire, United Kingdom Crown Equipment Southeast Asia Full timeJob DescriptionCrown Equipment Southeast Asia is seeking a highly skilled and experienced Field Service Manager to join our team. As a Field Service Manager, you will be responsible for leading a team of service engineers and ensuring that our customers receive exceptional service and support.Key Responsibilities:Manage and coordinate the activities of the...
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Field Service Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Lift Trucks Ltd Full timeJob Title: Field Service ManagerCrown Lift Trucks Ltd is seeking a highly skilled and experienced Field Service Manager to join our team. As a Field Service Manager, you will be responsible for leading a team of service engineers and ensuring the delivery of exceptional service to our customers.Key Responsibilities:Lead a team of service engineers to ensure...
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Field Service Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Lift Trucks Ltd Full timeJob Title: Field Service ManagerCrown Lift Trucks Ltd is seeking a highly skilled and experienced Field Service Manager to join our team. As a Field Service Manager, you will be responsible for leading a team of service engineers and ensuring the delivery of exceptional service to our customers.Key Responsibilities:Lead a team of service engineers to ensure...
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Field Service Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Lift Trucks Ltd Full timeJob Title: Field Service ManagerCrown Lift Trucks Ltd is seeking a highly skilled and experienced Field Service Manager to join our team. As a Field Service Manager, you will be responsible for leading a team of service engineers and ensuring the delivery of exceptional service to our customers.Key Responsibilities:Lead a team of service engineers to ensure...
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Field Service Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Lift Trucks Ltd Full timeJob Title: Field Service ManagerCrown Lift Trucks Ltd is seeking a highly skilled and experienced Field Service Manager to join our team. As a Field Service Manager, you will be responsible for leading a team of service engineers and ensuring the delivery of exceptional service to our customers.Key Responsibilities:Lead a team of service engineers to ensure...
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Field Service Manager
4 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Lift Trucks Ltd Full timeJob Title: Field Service ManagerCrown Lift Trucks Ltd is seeking a highly skilled and experienced Field Service Manager to join our team. As a Field Service Manager, you will be responsible for leading a team of service engineers and ensuring the delivery of exceptional service to our customers.Key Responsibilities:Lead a team of service engineers to ensure...
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Field Service Manager
4 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Lift Trucks Ltd Full timeJob Title: Field Service ManagerCrown Lift Trucks Ltd is seeking a highly skilled and experienced Field Service Manager to join our team. As a Field Service Manager, you will be responsible for leading a team of service engineers and ensuring the delivery of exceptional service to our customers.Key Responsibilities:Lead a team of service engineers to ensure...
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Field Service Manager
2 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Lift Trucks Ltd Full timeJob Title: Field Service ManagerWe are seeking an experienced Field Service Manager to join our team at Crown Lift Trucks Ltd. As a Field Service Manager, you will be responsible for leading a team of service engineers and ensuring the delivery of high-quality services to our customers.Key Responsibilities:Manage and motivate a team of service engineers to...
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Field Service Manager
2 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Lift Trucks Ltd Full timeJob Title: Field Service ManagerWe are seeking an experienced Field Service Manager to join our team at Crown Lift Trucks Ltd. As a Field Service Manager, you will be responsible for leading a team of service engineers and ensuring the delivery of high-quality services to our customers.Key Responsibilities:Manage and motivate a team of service engineers to...
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Field Service Manager
2 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Equipment Corporation Full timeAbout Crown Equipment CorporationCrown Equipment Corporation is a leading manufacturer of electric lift trucks, with a reputation for exceptional product design, engineering, and manufacturing. Our goal is to provide customers with the safest, most efficient, and ergonomic forklift trucks possible.We support customers with a wide selection of electric...
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Field Service Manager
2 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Equipment Corporation Full timeAbout Crown Equipment CorporationCrown Equipment Corporation is a leading manufacturer of electric lift trucks, with a reputation for exceptional product design, engineering, and manufacturing. Our goal is to provide customers with the safest, most efficient, and ergonomic forklift trucks possible.We support customers with a wide selection of electric...
-
Field Service Manager
1 month ago
Basingstoke, Hampshire, United Kingdom Crown Equipment Corporation Full timeJob Title: Field Service ManagerResponsible for leading a team of skilled service engineers, focusing on enhancing the quality of services provided to customers. Key objectives include managing and improving Field Service activities in line with company goals, ensuring all activities are conducted safely and effectively to deliver high customer satisfaction...
-
Field Service Manager
1 month ago
Basingstoke, Hampshire, United Kingdom Crown Equipment Corporation Full timeJob Title: Field Service ManagerResponsible for leading a team of skilled service engineers, focusing on enhancing the quality of services provided to customers. Key objectives include managing and improving Field Service activities in line with company goals, ensuring all activities are conducted safely and effectively to deliver high customer satisfaction...
-
Field Service Manager
2 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Equipment Southeast Asia Full timeAbout Crown Equipment Southeast AsiaCrown Equipment Corporation has been a leading provider of material handling solutions for over 60 years. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner in the industry.Our goal is to provide our customers with the safest, most efficient, and ergonomic...
-
Field Service Manager
2 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Equipment Southeast Asia Full timeAbout Crown Equipment Southeast AsiaCrown Equipment Corporation has been a leading provider of material handling solutions for over 60 years. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner in the industry.Our goal is to provide our customers with the safest, most efficient, and ergonomic...
-
Field Service Manager
2 weeks ago
Basingstoke, Hampshire, United Kingdom Crown Equipment Southeast Asia Full timeAbout Crown Equipment Southeast AsiaCrown Equipment Corporation has been a leading provider of material handling solutions for over 60 years. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner in the industry.Our goal is to provide our customers with the safest, most efficient, and ergonomic...
-
Field Service Manager
1 month ago
Basingstoke, Hampshire, United Kingdom Crown Equipment Corporation Full timeAbout Crown Equipment CorporationCrown Equipment Corporation is a leading manufacturer of electric lift trucks, with a reputation for exceptional product design, engineering, and manufacturing. Our goal is to provide customers with the safest, most efficient, and ergonomic forklift trucks possible.We support customers with a wide selection of electric...
-
Field Service Manager
1 month ago
Basingstoke, Hampshire, United Kingdom Crown Equipment Corporation Full timeAbout Crown Equipment CorporationCrown Equipment Corporation is a leading manufacturer of electric lift trucks, with a reputation for exceptional product design, engineering, and manufacturing. Our goal is to provide customers with the safest, most efficient, and ergonomic forklift trucks possible.We support customers with a wide selection of electric...
