Patient Support Specialist

3 weeks ago


Dundee, Dundee City, United Kingdom NHS Scotland Full time

NHS Scotland is dedicated to fostering equality and diversity within our workforce, aiming to eliminate any form of unlawful discrimination. Our goal is to ensure that our workforce is genuinely representative, allowing every employee to feel valued and empowered to perform at their best.

An exciting opportunity has emerged within the Oncology Department for a dedicated individual to become part of our multidisciplinary team. The successful candidate will primarily work in the outpatient clinic, with the flexibility to assist in chemotherapy outpatient settings as needed.

The role requires the provision of a high-quality, safe, and supportive environment for patients, caregivers, and family members within the oncology unit. As a vital member of the multidisciplinary team, the post holder will perform routine care tasks for patients, clients, caregivers, and family members. Responsibilities will include:

  • Performing phlebotomy tasks
  • Administrative duties
  • Ordering supplies
  • Handling phone inquiries
  • Engaging with the public daily
  • Executing general tasks to maintain efficient clinic operations

Collaboration with the Senior Nursing and Medical teams is essential. Strong communication skills are a must. Familiarity with computer systems and referral processes utilized within NHS Scotland is advantageous, although training will be provided.

All candidates must adhere to the Code of Conduct for Healthcare Support Workers in Scotland throughout their employment. Further information regarding the Healthcare Support Worker Regulations can be accessed on the NHS Tayside microsite.

This position entails 29.7 hours of work on a fixed-term basis for a duration of 12 months.

Important Notes for Candidates:

  • Applications should be submitted through the designated application process.
  • Do not upload a CV, as it will not be considered for shortlisting.
  • Ensure to check your email regularly for updates.
  • For assistance with the application process, refer to the provided resources.
  • Our communication will primarily occur via email, so please ensure your email address is entered correctly.
  • Some vacancies may be restricted to internal candidates only; please update your profile accordingly.


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