Customer Service Representative

3 weeks ago

Swanley, Kent, United Kingdom Recruitment Solutions Full time
{"title": "Customer Relationship Advisor", "description": "Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Advisor. As a key member of our operations team, you will be responsible for providing exceptional service and support to our clients.

Key Responsibilities
  • Handle internal calls and provide friendly and efficient assistance to clients.
  • Manage national accounts and build strong relationships with clients across the country.
  • Quality check reports to ensure they meet high standards before reaching clients.
  • Book appointments and coordinate schedules seamlessly.
  • Perform data entry and administration tasks with meticulous attention to detail.
Requirements
  • Customer-focused with a positive attitude and passion for helping others.
  • Problem solver with quick thinking and effective issue resolution skills.
  • Multitasker with the ability to juggle various tasks without missing a beat.
  • Detail-oriented with high attention to detail in all work.
  • Methodical with a systematic approach to prioritizing and completing tasks.
  • Adaptable with flexibility to switch priorities at a moment's notice.
  • Strong communicator with excellent written and verbal communication skills.
  • Team player and independent worker who thrives in both team and individual settings.
  • IT literate with proficiency in relevant software and systems.
Perks and Benefits
  • Monday to Friday, 09:00 - 17:30 hours.
  • Free onsite parking.
  • Private healthcare insurance.
  • 23 days holiday + Bank Holidays (increasing to 28 days with length of service).
  • Excellent training to set you up for success.
  • Hybrid working arrangement after probation.
About Us

We are a dynamic and niche company within the property industry, committed to delivering exceptional service and support to our clients. If you are passionate about customer service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}

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