Current jobs related to Customer Service Representative - StokeonTrent, Stoke-on-Trent - Pavers Shoes

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous...

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for dedicated professionals to fill Customer Service Representative roles. As a valued member of our team, you will be responsible for delivering exceptional customer experiences and contributing to our operational excellence.Key Responsibilities:Provide top-notch customer service and support to ensure customer...

  • Customer Service Representative

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom SSP Group Full time

    Be a part of our dynamic team at SSP Group!We are seeking a talented Customer Service Representative to join our team at Millie's Cookies, Hanley Station.Key Responsibilities:Engage with customers and provide an outstanding customer experience.Ensure a clean, safe and welcoming environment.Collaborate with team members to ensure smooth and efficient...

  • Customer Service Representative

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Contact Centre Advisor RoleWe are seeking a skilled Customer Service Representative to join our After Sales Team at Holdcroft Motor Group.As a Contact Centre Advisor, you will be responsible for providing exceptional customer service, booking customers in for services and MOTs, and suggesting suitable aftercare products or services.Key responsibilities...

  • Customer Service Representative

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Contact Centre Advisor RoleWe are seeking a skilled Customer Service Representative to join our After Sales Team at Holdcroft Motor Group.As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key responsibilities include:Handling inbound and outbound calls to book customers in for...

  • Customer Service Representative

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full time

    About the RoleAs a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our shoppers. You will work closely with the store team to ensure that customers receive a great shopping experience.Key ResponsibilitiesProvide excellent customer service, responding to...

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our Audley Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. You will work closely with colleagues to...

  • Customer Service Representative

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job Title: Customer Service Representative - Spanish LanguageJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Spanish Language. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers who interact with us in...

  • Customer Service Representative

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in our Phone Shops. As a key member of our sales and service team, you will be responsible for delivering an exceptional shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Contact Centre Advisor - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Deal...

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Contact Centre Advisor - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Deal...

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    {"title": "Customer Relations Consultant", "description": "Delivering Exceptional Customer ServiceWe are seeking a skilled Customer Relations Consultant to join our team at Davies Group. As a central point of contact, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Acknowledge and investigate...

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    {"title": "Customer Relations Consultant", "description": "Delivering Exceptional Customer ServiceWe are seeking a skilled Customer Relations Consultant to join our team at Davies Group. As a central point of contact, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Acknowledge and investigate...

  • Customer Service Representative

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Contact Centre AdvisorWe are seeking a highly motivated and customer-focused individual to join our After Sales Team as a Contact Centre Advisor.As a Contact Centre Advisor, you will be responsible for providing exceptional customer service and support to our customers, booking them in for services and MOTs, and suggesting suitable aftercare products or...

  • Customer Service Representative

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Contact Centre AdvisorWe are seeking a skilled and motivated individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Deal with inbound and outbound calls to provide a high standard of customer service...

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Colleague at Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.Key Responsibilities• Provide outstanding customer service, ensuring that every customer...

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Colleague at Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.Key Responsibilities• Provide outstanding customer service, ensuring that every customer...

  • Customer Service Representative

    2 months ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Contact Centre Advisor - Stoke-on-TrentWe are seeking a highly skilled and motivated individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Representative

    2 months ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Contact Centre Advisor - Stoke-on-TrentWe are seeking a highly skilled and motivated individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Pavers Shoes Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor in Stoke. As a key member of our sales team, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily sales targets.Key ResponsibilitiesDeliver exceptional...

Customer Service Representative

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom Pavers Shoes Full time

About Pavers Shoes

Pavers Shoes is a growing, profitable business with family values and green credentials, offering a friendly, engaging, and positive environment for people to work in where they can make a real difference and feel valued.

Job Summary

We are seeking a Customer Advisor to join our team in Stoke. As a Customer Advisor, you will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to complement a customer's needs.

Key Responsibilities

  • Deliver exceptional customer service and achieve daily KPIs
  • Advise customers on shoe care and accessories to complement their needs
  • Be self-aware, question, learn, and take responsibility for yourself
  • Be a team player, maintaining a friendly, engaging, and positive attitude
  • Support the maintenance of store standards, product placements, and stockroom

Requirements

  • Good availability for weekend and weekday working
  • Previous experience as a Sales Assistant, Retail Assistant, or in a Customer Care environment

Benefits

  • Generous Staff Discount scheme, some of which can be shared with family and friends
  • Holiday Entitlement which increases with service
  • Company Contribution Pension
  • Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
  • Access to the Pavers Academy: providing career pathways to support colleagues through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs
  • Access to wellbeing and financial support through RetailTRUST