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Director of Client Service Management

2 months ago

Leeds, Leeds, United Kingdom ThePlaceToBe Full time £65,000 - £75,000

Job Title: Director of Client Service Management

About ThePlaceToBe:

ThePlaceToBe is a well-established agency that works with global clients across various industries, including leisure, retail, tech, and charities. We are a hybrid agency based in Leeds, offering a unique blend of creativity and innovation.

Job Description:

We are seeking an experienced Client Services Director to join our team. As a key member of our leadership team, you will be responsible for developing and driving the growth of key accounts and new business. You will lead the client services team, fostering a collaborative environment and mentoring and developing team members.

Key Responsibilities:

  • Oversee all client projects, ensuring timely completion, meeting deadlines, and staying within budget.
  • Sustain and nurture strong relationships with clients, identifying new opportunities and growth areas.
  • Develop and implement strategies to drive business growth and client satisfaction.
  • Collaborate with cross-functional teams to deliver integrated marketing campaigns.
  • Mentor and develop team members, promoting a culture of excellence and innovation.

Requirements:

  • Proven experience in leading client services teams and driving business growth.
  • Strong leadership and communication skills, with the ability to motivate and develop team members.
  • Excellent understanding of the marketing industry and current trends.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.

What We Offer:

ThePlaceToBe offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to fostering a culture of innovation, creativity, and excellence.