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Financial Systems Trainer
2 months ago
Job Title: Financial Systems Trainer
Job Summary:
We are seeking a highly skilled Financial Systems Trainer to join our team at IRIS - Networx Services. As a Financial Systems Trainer, you will be responsible for delivering comprehensive training on our iFinance and iSAMS systems to schools worldwide.
Key Responsibilities:
- Train New Schools: Provide in-depth training to new school clients, helping them configure and set up the systems to meet their specific needs.
- Customise Training Programmes: Collaborate with the implementation team to design bespoke training programmes tailored to each school's requirements.
- Deliver Training: Conduct training sessions both online and onsite, catering to groups and individuals alike.
- Develop Training Materials: Assist in the creation and refinement of training courses and materials to ensure they are up-to-date and effective.
- Evaluate and Improve: Gather feedback from training sessions to continuously enhance the quality of content and delivery.
- Product Expertise: Maintain a deep understanding of our product offerings and stay informed about system developments to best serve our clients.
- Client Support: Work closely with Customer Account Managers to ensure existing schools are maximising their use of the iSAMS MIS and iFinance systems.
- Promote New Features: Introduce and promote new modules and features to schools, helping them get the most out of our software.
Requirements:
- Accounting Expertise: You are a qualified or part-qualified accountant, or you have proven QBE experience, with up-to-date qualifications.
- System Experience: Experience using or training on accountancy systems is essential.
- Customer Service Skills: You have a background in customer service, with strong communication skills and a professional telephone manner.
- Tech Savvy: You possess strong IT skills, including proficiency in Microsoft Office products such as Outlook, Excel, Forms, and Power Automate.
- Bonus Points: Experience in the education or IT sectors is desirable but not essential.
Desirable Skills:
- Excellent Communication: Both written and verbal, with the confidence to engage with new people and build strong relationships.
- Organisational Skills: The ability to prioritise and manage multiple tasks efficiently.
- Problem-Solving Attitude: A positive, proactive approach to overcoming challenges.
- Self-Motivation: You are a self-starter who thrives on independence and taking initiative.
- Persuasive Skills: The ability to encourage and motivate others effectively.
