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Team Leader
2 months ago
Location: Motorway Services Area
Salary: £24,500 per annum
Working Hours: 40 hours per week
Role Overview:
As a Team Leader, you will play a crucial role in supporting the Store Manager and ensuring the smooth operation of the unit. Your primary responsibility will be to lead with enthusiasm and serve as a brand ambassador, delivering high-quality food products and exceptional customer service, enhancing the overall experience at our motorway services.
What We Offer:
- Annual bonus potential of up to £3,445
- Colleague discount of up to 60% for you and your family on various brands
- Comprehensive benefits package including pension, sick pay, and life assurance
- Opportunities for professional development and funded qualifications
Key Responsibilities:
- Lead and motivate your team to achieve outstanding brand standards and customer satisfaction
- Drive sales and manage costs effectively to maximize profitability
- Oversee stock management and ordering processes
- Collaborate with the Store Manager to set and achieve team targets
- Provide coaching and feedback to team members, identifying areas for development
- Manage customer feedback promptly and effectively
- Assist the team in food preparation and service
Candidate Profile:
- Experience in a supervisory or leadership role is highly desirable
- Strong passion for delivering an exceptional customer experience
- Excellent communication skills with the ability to make informed decisions
- Ability to work independently and handle pressure effectively
Please ensure you have reliable access to the workplace before applying. This role is suitable for individuals looking to advance their career in management, whether you are currently in a supervisory position or seeking to progress from a team member role.