Support Coordinator

2 weeks ago

Sunderland, Sunderland, United Kingdom Home Group Limited Full time
About the Role

We are seeking a highly motivated and compassionate Support Coordinator to join our team at Home Group Limited. As a Support Coordinator, you will play a vital role in providing emotional, wellbeing, crisis prevention, and mental health support to students at Sunderland University.

Key Responsibilities
  • Provide person-centred, tailored guidance to students in relation to a wide range of needs which are having a detrimental effect on their wellbeing.
  • Offer face-to-face support and welfare checks in the Student Accommodation.
  • Coordinate events to promote student wellbeing, from film nights to stalls at freshers week.
  • Work in close collaboration with the University's Wellbeing, Accommodation, and Security Teams to ensure wrap-around support is available to students 24/7.
Requirements
  • Passion to support students to live their best life, working together with an eye for detail.
  • Experience of coordinating and signposting to internal and external services.
  • The ability to work on your own initiative, remain calm under pressure, and have a resilient approach.
  • Recognise every student is different and be able to adopt a flexible, personal approach, listening to students to understand their needs.
What We Offer
  • 34 days leave (including bank holidays and a me day to use for whatever you fancy), increasing to 39, the option to buy 5 more, and time off for volunteering too.
  • Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
  • Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
  • We Grow Our Own colleagues (not literally of course), when you're ready for the next step in your career, you can grow with us.
  • Colleagues really matter to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

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