Holiday Home Sales Manager
3 weeks ago
Box Leisure Recruitment is seeking an experienced and enthusiastic Sales Executive to join our team as a Holiday Home Sales Manager. As a key member of our sales team, you will be responsible for driving sales and delivering exceptional customer service across our three beautiful parks in Ayrshire.
About the Role- Maximize sales for the resort and promote the sale of holiday homes, lodges, and caravans.
- Maintain high standards of customer service and ensure guests are well looked after.
- Develop and maintain relationships with owners, holidaymakers, internal, and external customers.
- Gain feedback from owners and holidaymakers on services and facilities provided on park.
- Resolve customer queries using a positive approach and put yourself in the customer's shoes.
- Deal effectively and efficiently with customer concerns and compliments following company guidelines.
- Maintain a continuous positive dialogue with customers to ensure the sale of holiday homes is supported from initial transaction to final delivery and handover.
- Monitor and help proactively resolve after-sales complaints to ensure customer satisfaction.
- Encourage potential upgrades and upselling to guests.
We offer a competitive salary, commission structure, and the opportunity to work with a proud family-owned business that has been in the leisure industry for over 20 years. Accommodation can be provided, and we are looking for someone who is enthusiastic, proactive, and has a proven track record in holiday home sales.
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, and we will be in touch to discuss this exciting opportunity further.
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