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Automotive Service Advisor Role
2 months ago
Job Summary:
We are currently seeking a highly skilled and customer-focused Service Advisor to join our client's busy Service Department in the Exeter area.
About the Role:
As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of service and support.
Key Responsibilities:
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on inhouse computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires
Requirements:
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
What We Offer:
A competitive salary of up to £26,700 with OTE of circa £35,000, and the opportunity to work with a reputable and established company in the automotive industry.
