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Housing Scheme Officer

2 months ago

Chichester, West Sussex, United Kingdom The Hyde Group Full time

About the Role

The Hyde Group is seeking a skilled Housing Scheme Officer to join our Specialist Housing team. As a key member of our team, you will be responsible for providing effective management of housing services and support for older adults within our Later Living schemes.

Key Responsibilities

  • Undertake regular customer wellbeing calls and visits to ensure the safety and well-being of our customers.
  • Be the point of contact for customers regarding communal services, including cleaning, grounds maintenance, and repairs.
  • Lead on customer engagement, social events, and wellbeing activities to foster a positive community environment.
  • Conduct Health & Safety and Fire Safety compliance tests and inspections to ensure a safe living environment.
  • Take a lead role in the financial management of scheme(s) and have a deep understanding of housing regulations, care standards, and best practices.

Requirements

  • Previous experience in housing management, social work, or a related field.
  • Understanding of later living concepts and a commitment to delivering high-quality services.
  • Excellent communication and interpersonal skills to build strong relationships with customers and stakeholders.

What We Offer

  • A competitive salary and benefits package, including a pension scheme and life assurance.
  • Opportunities for professional development and growth within the organization.
  • A supportive and inclusive work environment that values diversity and promotes equality.