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Pet Care Specialist

2 months ago

Winchester, Hampshire, United Kingdom Pets at Home Group Plc Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Pet Care Specialist. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring the highest standards of pet care.

Key Responsibilities

  • Provide exceptional customer service, ensuring customers have a great experience in our pet care centres.
  • Work collaboratively with colleagues to maintain high standards of pet care and operational efficiency.
  • Contribute to the success of our business by exceeding customer expectations and driving customer loyalty.

What We're Looking For

  • A passion for delivering great service and a commitment to exceeding customer expectations.
  • Flexibility to work a variety of shifts, including weekends and holidays, to meet the needs of our business.
  • Previous experience in a customer-facing environment, preferably in a retail or pet care setting.
  • A willingness to learn and develop new skills, with a focus on delivering exceptional customer service and pet care.

Our Culture

We are a friendly and inclusive team that values diversity and promotes a positive work-life balance. Our culture is built on the principles of respect, empathy, and open communication, and we are committed to creating a workplace that is welcoming and supportive for all.

Benefits

  • A competitive salary and benefits package, including a discretionary annual bonus scheme.
  • Opportunities for career development and progression, with a focus on delivering exceptional customer service and pet care.
  • A range of employee benefits, including paid holidays, gift cards, and discounts on pet care products and services.

Why Join Us?

We are a leading pet care retailer, dedicated to providing exceptional customer service and promoting the welfare of pets. Our team is passionate about delivering outstanding results and making a positive impact on the lives of our customers and their pets.