Reception Team Member

1 month ago


Tetbury, Gloucestershire, United Kingdom Cotswold Inns & Hotels Full time

Immerse yourself in a vibrant and inclusive work environment at Cotswold Inns & Hotels, where diversity is celebrated and individuality is cherished. Our four core values – integrity, teamwork, creativity, and continuous improvement – serve as the foundation of our company culture.

Located in the picturesque Cotswolds, our magnificent country house hotel offers a unique blend of traditional charm and luxurious amenities. With 42 beautifully designed rooms spread across different buildings, our hotel provides a tranquil retreat for guests seeking a relaxing getaway.

What We Offer:

  • A diverse range of career paths: Explore various roles and career opportunities across our hotels and inns.
  • A supportive environment: We prioritize a collaborative and trusting atmosphere where every team member feels valued and empowered.
  • Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
  • 25% discount on food and drink, increasing to 30% after one year, 35% after three years, and 40% after five years.
  • A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
  • Discounted hotel stays at hotels within the Fuller's Family.
  • Access to 'My Fuller's' – our online benefits platform offering discounts at 100s of retailers and access to discounted gym memberships, cinema tickets, and more.
  • Healthcare Cash Plan – after one year with us, you'll have access to a 24-hour GP service and the ability to claim money back for dentist and eyecare appointments.
  • Full induction and training.
  • The option to receive up to 35% of your earnings as you earn them with Wagestream.

What We Look for in a Receptionist:

  • Create a warm and welcoming atmosphere for guests arriving at the hotel.
  • Efficiently manage check-ins, especially during busy periods.
  • Handle various guest enquiries with professionalism and attentiveness.
  • Utilize IT systems effectively to manage reservations and guest information.
  • Possess strong interpersonal skills and prioritize guest satisfaction.

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