Front Desk Associate

3 weeks ago


Tetbury, Gloucestershire, United Kingdom Cotswold Inns & Hotels Full time

At Cotswold Inns & Hotels, we're committed to creating a welcoming environment for our guests. As a Reception Staff member, you'll play a vital role in ensuring their stay is nothing short of exceptional.

Key Responsibilities:

  • Provide warm and efficient check-in and check-out services, ensuring a seamless experience for our guests.
  • Manage guest inquiries and resolve any issues promptly and professionally.
  • Utilize our IT systems to effectively manage reservations and guest information.
  • Prioritize guest satisfaction and maintain a positive attitude, even during busy periods.

What We Offer:

  • A supportive and collaborative work environment where you'll feel valued and empowered to grow.
  • Opportunities for continuous learning and development to fuel your personal and professional growth.
  • A competitive benefits package, including a 25% discount on food and drink, access to our online benefits platform, and more.
  • The option to receive up to 35% of your earnings as you earn them with Wagestream.

Requirements:

  • Strong interpersonal skills and the ability to work effectively in a team.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and prioritize tasks efficiently.

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