Front Desk Associate
3 weeks ago
At Cotswold Inns & Hotels, we're committed to creating a welcoming environment for our guests. As a Reception Staff member, you'll play a vital role in ensuring their stay is nothing short of exceptional.
Key Responsibilities:
- Provide warm and efficient check-in and check-out services, ensuring a seamless experience for our guests.
- Manage guest inquiries and resolve any issues promptly and professionally.
- Utilize our IT systems to effectively manage reservations and guest information.
- Prioritize guest satisfaction and maintain a positive attitude, even during busy periods.
What We Offer:
- A supportive and collaborative work environment where you'll feel valued and empowered to grow.
- Opportunities for continuous learning and development to fuel your personal and professional growth.
- A competitive benefits package, including a 25% discount on food and drink, access to our online benefits platform, and more.
- The option to receive up to 35% of your earnings as you earn them with Wagestream.
Requirements:
- Strong interpersonal skills and the ability to work effectively in a team.
- Excellent communication and problem-solving skills.
- Ability to multitask and prioritize tasks efficiently.
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