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Senior Digital Experience Manager
2 months ago
We are seeking a highly skilled and experienced Senior Digital Experience Manager to join our team at Save the Children. As a key member of our digital marketing squad, you will play a critical role in shaping the digital experience of our main corporate website and driving business results.
Key Responsibilities- Lead the development and creation of engaging digital content and experiences across all channels and platforms.
- Manage and continuously improve the performance of our main website to ensure it meets key performance indicators (KPIs) and remains up-to-date and compliant.
- Act as the primary point of contact for website functionality and content.
- Collaborate closely with the Senior Product Manager to define and deliver functional improvements to the website.
- Manage third-party relationships and contracts pertaining to the website.
- Lead the user experience (UX) across Save the Children digital products and channels, including owned social channels, websites, microsites, and coalition websites.
- Be a leading expert on our in-house forms engine, continuously improving the user experience.
- Provide informal training to staff on digital content best practices and systems, including website CMS and social media management tools.
- Ensure that Save the Children digital experiences are accessible and compliant with the latest legislation and best practices.
To be successful in this role, you will need to have:
- Solid experience working in a digital marketing/experience capacity, on a B2C website.
- Extensive experience in developing digital content for a range of channels, including social, email, and websites, which follows best practices and is engaging and inspiring for customers/supporters.
- Experience in storytelling within a digital context.
- Knowledge of new digital trends and emerging consumer technology, with the ability to apply this knowledge in developing ideas and informing decision-making.
- Experience managing third-party suppliers effectively.
- Proficiency with digital analytics packages (e.g., Adobe Analytics, Google Analytics).
- Experience with various Content Management Systems; Adobe Experience Manager experience is desirable.
- The ability to work to deadlines, have an MVP mindset, be data-driven, creative, and technically adept and endlessly curious.
We offer a diverse and unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
We believe in innovation and a diverse set of brilliant colleagues who are both experts in their fields and keen collaborators. Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. We also understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We provide a wide range of benefits which will reward your hard work, motivate you and inspire you to work to improve the lives of children every day.
