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Emergency Department Receptionist
2 months ago
About the Role
We are seeking an experienced receptionist to provide efficient administrative support to the clinical team within our Emergency Department. As a key member of the team, you will be responsible for ensuring an effective service is provided and patient satisfaction is maximised.
Main Responsibilities
- Provide an efficient reception and administration service to the ED department
- Exercise own judgement to resolve patient queries within own professional constraints
- Maintain strict confidentiality and deal with staff, patients, carers and relatives with courtesy and discretion
About Our Organisation
Betsi Cadwaladr University Health Board is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. We are committed to promoting equality and diversity and are proud to welcome applicants under the "Disability Confident Employer" scheme.
What We Offer
- A supportive and collaborative working environment
- Opportunities for professional development and training
- A competitive salary and benefits package
