Tech Support Lead
4 weeks ago
About Dunelm
Dunelm is the UK's number one choice for homewares, making home life lovelier for our customers. We're a caring and supportive culture that makes this a place you'll feel right at home too.
About the Role
We're seeking a Tech Support Lead to join our Tech Team, working from home and our office in Leicester. As a hybrid role, you'll be part of a broader team that consists of Automation and Development, Digital Workspace, and other engineering teams.
Key Responsibilities
- Manage end-user hardware and software resources within the organisation
- Develop and implement a robust and effective asset management strategy
- Work in conjunction with the Tech Support Principal to deliver stable, reliable, and robust IT services
- Oversee the day-to-day operation and delivery of a high-performing support function
About You
We're looking for a trustworthy, professional, and technically proficient support lead with a great attention to detail and understanding of service management processes. You'll have a keen interest in asset management and be able to present yourself as a trustworthy and professional individual.
What We Offer
At Dunelm, we're committed to creating a full inclusive environment that is representative of our customers and locations. We welcome applications from all candidates, regardless of sex, age, race, religion, disability, neuro-diversity, gender or sexual identity, socio-economic background or education.
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Syston, Leicestershire, United Kingdom Dunelm Full timeAbout the RoleWe are seeking a highly skilled Tech Support Lead to join our team at Dunelm. As a key member of our IT department, you will be responsible for delivering stable, reliable, and robust IT services to support our business operations.About the TeamYou will work closely with our Tech Support Principal and two Tech Support Leads to oversee the...
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