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Head of Leisure Operations
2 months ago
As the Head of Activities, you will be responsible for leading a dynamic team to deliver an exceptional activities, entertainment, and retail experience for our guests. Your vision and leadership will ensure every visitor has a memorable time at our park.
Key Responsibilities:- Provide strategic leadership to the Activities and Leisure team, setting clear goals and expectations.
- Develop and execute plans to achieve departmental and organizational objectives, including budgeting and resource allocation.
- Recruit, train, mentor, and evaluate team members, fostering a culture of collaboration and innovation.
- Ensure efficient processes and high-quality outcomes, supporting team managers to plan and manage the day-to-day activity and entertainment programme.
- Collaborate with internal and external stakeholders to build strong relationships and identify opportunities for growth.
- Ensure compliance with relevant laws, regulations, and industry standards.
- Free use of our Leisure Facilities, including swimming pool.
- Up to 50% Discount off food on Park and 20% discount in our shops.
- Opportunity to use our Corporate Box at the O2 Arena.
- Fantastic Discounts with many national Brands & Retailers.
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels.
- Reward & Recognition Schemes.
- Training and development opportunities, including fully funded qualifications.
- Fantastic Health, Mind & Money Support Programme.
- Enhanced family-friendly policies and pay.
- Previous experience at a senior level within an Activities & Leisure industry.
- Strong leadership and management skills, with a proven ability to motivate and develop your team.
- Excellent strategic planning and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Demonstrated track record of achieving departmental and organizational goals.
- Knowledge of industry trends, regulations, and best practices.
- Budgeting and financial management experience.
- Strong organizational skills and attention to detail.
We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead.
At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves.
