Site Operations Manager

1 month ago


Bournemouth, Bournemouth, United Kingdom Mandeville Full time

Estimated salary range: £35,000 - £55,000 per annum

About Mandeville

Mandeville is a leading leisure and hospitality business in the UK, known for providing exceptional experiences for families, friends, and businesses.

We are committed to delivering high-quality services and investing in our estate to drive growth and upgrade facilities.

The Role

We are seeking an experienced Site Operations Manager to join our team in Bournemouth. As a key member of our management team, you will be responsible for the day-to-day operations of our site, ensuring the delivery of excellent guest experiences and driving results.

Your key responsibilities will include:

  • Managing site operations, including safety, staffing, and financial compliance
  • Leading and motivating a team to drive results and improve guest satisfaction
  • Developing and implementing staff training programs to enhance skills and knowledge
  • Managing staff rotas and retention strategies to optimize productivity
  • Ensuring effective complaint resolution and guest satisfaction
  • Focusing on profitability through F&B, ancillary products, and membership sales
Requirements

To be successful in this role, you will need:

  • At least 2 years of management experience in leisure or hospitality
  • An enthusiastic and proactive approach to leadership and teamwork
  • The ability to motivate and drive results from your team
  • A background in hospitality, retail, or leisure management is desirable
Benefits

We offer a competitive salary range of £35,000 - £55,000 per annum, depending on experience, as well as opportunities for career growth and professional development.



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