Sales Support Coordinator
1 month ago
Vertex IT Solutions Ltd is seeking a highly organized and detail-oriented Sales Support Administrator to join their team. As a Sales Support Administrator, you will provide administrative support to the field sales organization, including direct communication with operational contacts within their customer base.
Key Responsibilities:
- Provide day-to-day commercial contact for customers
- Understand customer requirements and generate quotes
- Process orders and initiate orders for equipment
- Manage minor escalations through to the Customer Service team
- Maintain customer details in Salesforce
- Assist field sales in scheduling client visits
- Perform general administrative duties
Requirements:
- Experience in working in a sales environment or customer services environment is essential
- Knowledge of IT products and services is desired
- Experience in the use of Microsoft Excel and Word is essential
- Ability to manage multiple opportunities simultaneously
- Good written and verbal communication skills
- Ability to build rapport and working relationships with customers and colleagues
About Us:
Vertex IT Solutions Ltd is a leading provider of IT solutions and services. We are committed to delivering exceptional customer service and support to our clients.
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