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Hospitality Executive
2 months ago
We are seeking a highly motivated and experienced Hospitality Executive to join our team at Sedulo. As a key member of our team, you will be responsible for delivering exceptional customer service and creating memorable events for our clients and staff.
Key Responsibilities:
- Provide a world-class service to clients and staff, including greeting and welcoming, offering drinks, and building rapport.
- Manage meeting room bookings and requests, ensuring all meetings are catered for.
- Ensure our spaces have a welcoming atmosphere and are kept clean and tidy.
- Work with local suppliers and businesses to create links between Sedulo and the wider community.
- Collaborate with the senior management team and Heads of Departments to respond to hospitality requests.
- Develop ideas for future team socials, wellbeing, and external events with the Marketing and People & Culture teams.
- Take responsibility for reporting repair/maintenance issues and coordinating efficient repairs.
- Manage food and beverage operations, including stock levels, ordering, and beer line cleaning.
- Train staff where necessary to ensure high standards of service.
- Ensure hygiene standards and health and safety are upheld.
- Provide general catering for the office team.
- Conceive and suggest new ideas for events and hospitality.
Requirements:
- An enthusiastic and friendly personality with a passion for the hospitality industry.
- Previous experience in bar, restaurant, hotel, or events, with hosting/reception work essential.
- Ability to thrive in a fast-paced environment, with strong organisational skills and attention to detail.
- Impeccable time management skills and ability to work varied hours.
- Project management skills and confidence in delegating tasks.
- Confident speaking to VIP/High wealth clients and maintaining a professional attitude.
- Knowledge of Social Media platforms and content creation preferable.
- Efficient user of Microsoft Word, Excel, and PowerPoint.
About Sedulo:
Sedulo is a UK-based financial institution dedicated to making positive change in the communities we work in. We are committed to building a world-class team that delivers exceptional service and creates memorable experiences for our clients and staff.