Personal Injury Claims Specialist

7 days ago


Stowmarket, Suffolk, United Kingdom Employment Specialists Ltd Full time
Personal Injury Claims Handler Role

We are seeking an experienced Personal Injury Claims Handler to join our team at Employment Specialists Ltd. As a key member of our claims department, you will play a crucial role in managing complex and high-value claims, applying your expertise to conduct thorough investigations and develop strategies to achieve optimal outcomes.

Main Responsibilities:
  • Investigate and resolve high-value, complex, and strategically important claims to ensure they are properly reserved and settled at optimum cost
  • Establish the facts and circumstances surrounding an incident, including the legal liabilities that may arise
  • Obtain all necessary evidence and relevant documentation to support your claims handling decisions
  • Correspond with all parties to the case quickly and professionally, ensuring clear communication and effective negotiation
  • Obtain medical or expert evidence and wage information where appropriate, and negotiate settlement where possible
  • Instruct and control defence solicitors, through to trial if necessary, to ensure the best possible outcome for our clients
  • Ensure that costs are kept to a minimum, while maintaining the highest standards of claims handling
  • Provide structured feedback on any Personal Injury claim outcome where wider technical benefit is identified
  • Act as a Technical Referral point to provide excellent claims handling advice and support the enhancement of the technical performance of the wider claims department
Requirements:
  • Proven experience and success in managing catastrophic or multi-track claims close to, or exceeding, £100k
  • Strong negotiation skills and the ability to effectively challenge where appropriate
  • Strong investigative skills, with the ability to establish the facts and circumstances surrounding an incident
  • Good understanding of industry procedures, products, and services in the Insurance sector


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