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Receptionist - Client Services Coordinator

2 months ago

South Ruislip, United Kingdom Portico Full time

Job Summary:

Portico is seeking a highly organized and personable Receptionist to join our team at a prestigious American hedge fund in Central London. As the first point of contact for visitors and colleagues, the successful candidate will provide a warm and welcoming experience, setting the tone for all interactions with our clients' offices.

Key Responsibilities:

  • Manage the meet and greet service, balancing desk-based and mobile tasks to ensure seamless execution.
  • Coordinate meeting room services, working closely with facilities coordinators and other service providers to deliver a smooth and efficient experience.
  • Provide exceptional customer service in a fast-paced environment, utilizing strong communication and problem-solving skills.
  • Work collaboratively with the team to maintain a positive and productive work environment.

Requirements:

  • Previous customer service experience in a corporate environment, preferably in a reception or front desk role.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Strong communication and interpersonal skills, with a warm and welcoming demeanor.
  • Ability to work in a team environment and maintain a positive attitude in a fast-paced setting.

What We Offer:

  • A competitive salary of £30,000-£32,000, based on experience.
  • A comprehensive benefits package, including holiday allowance, enhanced annual leave, pension, life insurance, and a recommend a friend bonus scheme.
  • Access to our discounts and benefits platform, offering savings on high street retailers, hotels, cinemas, and more.
  • Award-winning training academy, providing excellent training and development opportunities.
  • Eyecare scheme and other employee benefits.

About Portico:

Portico is a leading provider of guest services, including reception, concierge, client meeting rooms, and events. With over 15 years of experience, we have built a reputation for delivering impeccable client services through the development of our people and operational teams. Our unique culture rewards hard work and dedication, empowers people to grow, and believes that work should be fun and engaging.