Front Desk Coordinator

4 weeks ago

Ruislip, Greater London, United Kingdom St Martins Medical Centre Full time

We are seeking a highly skilled and adaptable Front Desk Coordinator to join our team at St Martins Medical Centre.

The ideal candidate will be responsible for:

  • Greeting patients warmly and professionally, ensuring a welcoming environment.
  • Managing appointment scheduling efficiently using our practice management software.
  • Answering phone calls effectively and responding to patient inquiries promptly.
  • Maintaining patient records and confidentiality in accordance with data protection regulations.
  • Collaborating with clinical staff to ensure smooth patient flow and communication.
  • Adapting to changing demands and priorities as needed in a fast-paced environment.
  • Providing support for other administrative tasks as required.

Key qualifications include:

  • Previous experience in a reception, administrative role or customer service.
  • Proficiency in using technology and practice management software EMIS and PATCHs.
  • Strong organisational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to multitask and work effectively under pressure.
  • Flexibility to adapt to varying shift patterns and duties.

If selected, you will be contacted by the Senior Receptionist for a telephone interview, during which we will provide further details about the role and expectations.

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