Casualty Team Leader
1 month ago
We are seeking a highly skilled and experienced Casualty Team Leader to join our team at Davies. As a key member of our team, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.
Key Responsibilities:- Liaise with insurers, policyholders, and brokers to ensure effective communication and claim resolution.
- Investigate and handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
- Obtain all relevant evidence and documentation to support claim resolution.
- Determine appropriate actions to resolve each case, ensuring that all claims are handled in accordance with client requirements.
- Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.
- Negotiate settlements within agreed authority limits.
- Maintain proactive communication with all parties involved, ensuring that all stakeholders are informed and updated throughout the claim process.
- Adhere to documented procedures and client requirements, ensuring that all claims are handled in accordance with established protocols.
- Regularly review and maintain proper reserves, ensuring that all claims are accurately valued and managed.
- Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs.
- Experience handling Noise Induced Hearing Loss Claims is ideal.
- Excellent management, planning, and organizational skills.
- Experience in leading a diverse team.
- Strong confident communication skills.
- Good negotiation skills.
- Leadership and motivational skills.
- Proficiency in managing claims from cradle to grave.
- Experience with the investigation of Liability Claims.
- Knowledge of how to value injury claims.
- Understanding of Civil Procedure Rules and the Claims Portal.
- Commitment to delivering outstanding customer service.
- Collaborative team player.
- Management of personal caseload.
- Demonstrated adaptability and versatility.
- Exceptional communication abilities across various levels.
At Davies, people are at the heart of all we do. Our values state that we succeed together, and it is this that makes the business a great place to work. You will be valued and supported, and receive excellent benefits, including:
- Reward platform – discounts for over 800 retailers.
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year).
- Development, training, and professional qualifications.
We are a multi-award-winning specialist professional services and technology business, delivering operations across the risk and insurance value chain. We have consistently delivered double-digit organic growth, and our programme of digital transformation has seen us successfully launch a range of technology-led solutions in the insurance and highly regulated markets.
-
Casualty Team Leader
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time{"title": "Casualty Team Leader", "description": "Job SummaryWe are seeking a highly skilled and experienced Casualty Team Leader to join our team. As a key member of our claims handling team, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client...
-
Casualty Team Leader
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeAbout the RoleWe are seeking a highly skilled and experienced Casualty Team Leader to join our team at Davies. As a key member of our Casualty team, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key ResponsibilitiesLiaise with...
-
Casualty Team Leader
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeAbout the RoleWe are seeking a highly skilled and experienced Casualty Team Leader to join our team at Davies. As a key member of our Casualty team, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key ResponsibilitiesLiaise with...
-
Casualty Team Leader
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeAbout the RoleWe are seeking a highly skilled and experienced Casualty Team Leader to join our team at Davies. As a key member of our Casualty team, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key ResponsibilitiesLiaise with...
-
Casualty Team Supervisor
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time{"title": "Casualty Team Leader Role", "description": "Job SummaryWe are seeking a highly skilled and experienced Casualty Team Leader to join our team at Davies. As a key member of our team, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client...
-
Casualty Team Supervisor
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time{"title": "Casualty Team Leader Role", "description": "Job SummaryWe are seeking a highly skilled and experienced Casualty Team Leader to join our team at Davies. As a key member of our team, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client...
-
Casualty Team Supervisor
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time{"h1": "Job Title: Casualty Team Leader", "p": "At Davies, we are seeking a highly skilled and experienced Casualty Team Leader to join our team. As a key member of our Casualty team, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.",...
-
Casualty Team Supervisor
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time{"h1": "Job Title: Casualty Team Leader", "p": "At Davies, we are seeking a highly skilled and experienced Casualty Team Leader to join our team. As a key member of our Casualty team, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.",...
-
Casualty Team Leader
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob SummaryWe are seeking a highly skilled Casualty Team Leader to join our team at Davies. As a key member of our Claims team, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key ResponsibilitiesLiaise with insurers, policyholders,...
-
Claims Team Leader
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeCasualty Team Leader - Noise Induced Hearing LossDavies is seeking a skilled Team Leader to oversee our Casualty team.Key Responsibilities:Supervise and support colleagues in handling allocated claims.Ensure claims are processed in accordance with client requirements.Investigate claims, either from the desk or by referring them to a field adjuster.Prepare...
-
Casualty Team Coordinator
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time{"title": "Casualty Administrator", "description": "Job SummaryWe are seeking an experienced Administrator to join our growing Casualty team at Davies. As a key member of our team, you will be responsible for providing administrative support to our clients and colleagues.Key ResponsibilitiesMonitor and manage online portals, downloading documentation and...
-
Team Leader
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our Casualty team at Davies. As a Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers,...
-
Team Leader
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our Casualty team at Davies. As a Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaison: Establish and...
-
Team Leader
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our Casualty team at Davies. As a Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaison: Establish and...
-
Insurance Claims Handler
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Massenhove Recruitment Ltd Full timeLiability Claims Handler RoleAbout the PositionMassenhove Recruitment Ltd is seeking a dedicated Liability Claims Handler to join their Casualty team.The successful candidate will be responsible for efficiently handling EL & PL claims for both personal injury and third-party property damage.Key ResponsibilitiesHandle EL & PL claims for personal injury and...
-
Casualty Team Administrator
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Administrator to join our Casualty team at Davies. As an Administrator, you will play a vital role in supporting the team's daily operations and ensuring the smooth delivery of services to our clients.Key ResponsibilitiesMonitor and manage online portals, downloading documentation, and...
-
Casualty Team Coordinator
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeAbout the RoleWe are seeking an experienced Administrator to join our growing Casualty team at Davies. As a key member of our team, you will be responsible for providing administrative support to ensure the smooth operation of our business.Key ResponsibilitiesMonitor and manage online portals, downloading documentation and attaching to correct files.Review...
-
Casualty Team Coordinator
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeAbout the RoleWe are seeking an experienced Administrator to join our growing Casualty team at Davies. As a key member of our team, you will be responsible for providing administrative support to ensure the smooth operation of our business.Key ResponsibilitiesMonitor and manage online portals, downloading documentation and attaching to correct files.Review...
-
Claims Team Leader
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeJob Summary:We are seeking a skilled Claims Team Leader to join our Casualty team at Davies. As a Claims Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers, policyholders, and...
-
Team Leader
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob Title: Team LeaderLocation: Glasgow, Stoke-on-Trent, or LeedsHours: 35 hours per week, Monday to FridayOur Opportunity:Davies is seeking a skilled Team Leader to join our Casualty team. As a Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance...
