Customer Service Representative

3 weeks ago


Stourbridge, Dudley, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Tesco Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities
  • Provide excellent customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
  • Process transactions accurately and efficiently, handling customer queries and concerns in a professional manner.
  • Contribute to visual merchandising and store displays, ensuring that the store looks its best at all times.
  • Participate in stock management and replenishment, ensuring that shelves are fully stocked and facing is maintained.
  • Support colleagues in achieving their sales targets and provide guidance and support as needed.
  • Contribute to the maintenance of a safe and secure store environment, adhering to health and safety procedures and reporting any incidents or concerns.
What We Offer
  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, designed to help you develop the skills and knowledge you need to succeed in your role.
  • A range of benefits, including discounts on Tesco products, access to our colleague networks, and opportunities for career development.
  • A supportive and inclusive work environment, where everyone is valued and respected.
About Us

Tesco is a leading retailer, committed to serving our customers, communities, and planet a little better every day. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. We welcome applications from candidates of all backgrounds and experiences.



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