Retail Sales Advisor

3 weeks ago

London, Greater London, United Kingdom Hackett London (retail) Full time

About Us:

At Hackett, we take pride in the artistry of our craftsmanship. Regardless of your career trajectory, we are committed to fostering talent and care across all departments, emphasizing creativity, quality, and meticulous attention to detail throughout our production process.

If you possess a creative spirit, have a keen eye for detail, and value British heritage, we invite you to join our team and embark on an exciting journey.

What We Offer:

Joining our team comes with a variety of attractive benefits aimed at enhancing both your professional and personal life. Here’s what you can expect:

  • Uniform: A stylish and professional uniform will be provided by the company.
  • Discounts: Enjoy staff discounts across all AWWG brands throughout Europe.
  • Commissions: Benefit from a top-tier commission structure where your sales performance directly impacts your earnings. Our rewards and recognition program also allows team members to earn additional prizes for outstanding contributions.
  • Career Advancement: Take advantage of significant opportunities for career development and personal growth within the organization, including potential transitions from retail to corporate roles.
  • Life Assurance: We offer life assurance coverage for all team members.

Additionally, you will enjoy many other benefits such as team-building activities, cost-effective commuting options, access to exclusive perks and discounts through Perkbox, free courses on various topics through our platform, and exclusive invitations to events in collaboration with our brand partners.

What We Are Looking For:

We seek a fashion-savvy Retail Sales Advisor to join our team.

Your primary objectives as a Retail Sales Advisor will be to create an unforgettable brand experience for our customers, passionately conveying the essence of our brand, and assisting them in finding what they need with a friendly and supportive demeanor. Additionally, you will work towards achieving the store's goals while ensuring the shop remains well-organized and stocked with essential products.

Our aspiration is for every client to feel and embody our brand identity, encouraging them to return to our stores.

Key Responsibilities:

  • Customer Experience: Attract and retain customers by focusing on every detail and delivering the highest quality service that reflects our brand values.
  • Sales: Meet the commercial objectives of the store and KPIs by effectively communicating the unique value of our brand to customers.
  • Store Operations: Collaborate as a team to manage inventories, stock, cash register operations, daily reports, and other tasks to ensure smooth store operations.
  • Store Presentation: Maintain an organized and well-stocked shop to provide customers with an appealing shopping experience.
  • Cultural Fit: Contribute to a positive team environment, fostering collaboration and teamwork.

How We Envision You:

You are a kind and helpful individual with a positive attitude, enthusiasm, and the ability to connect with customers.

You are eager to learn new skills and expand your product knowledge, and your passion for fashion is evident in your interactions.

Requirements for Success:

  • A minimum of two years of relevant experience in fashion retail.
  • Proficiency in English; additional languages are a plus.
  • A strong team player with a commercial mindset.
  • Excellent communication skills.

AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We also serve as the Iberia Brand Agency distributor for Tommy Hilfiger and Calvin Klein.

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