Office Administration Specialist

2 weeks ago


Exeter, Devon, United Kingdom Brook Street Full time
Position Overview:
Our client, a prominent entity in the Public Sector, is seeking an experienced Administrative Officer to enhance their operational efficiency. This role is designed to provide essential administrative support to the department.

Key Responsibilities:
As an Administrative Officer, your duties will include:
  • Managing a range of administrative processes, ensuring compliance with established protocols and timelines.
  • Delivering comprehensive office support to both immediate and extended teams, including organizing meetings, taking minutes, maintaining distribution lists, and coordinating training sessions.
  • Handling telephone inquiries, resolving issues, and performing necessary procedural tasks related to calls, including updating customer records and databases.
  • Offering guidance and support to colleagues and external stakeholders on administrative procedures and addressing complex queries.
  • Providing exceptional customer service to stakeholders, delivery partners, and clients, understanding their needs, and facilitating communication with farmers and veterinary practices.
  • Coordinating the logistics for the removal of diseased animals and managing compensation discussions with farmers.
  • Collaborating with laboratories to obtain test results (specific to TB Operational Delivery roles).
  • Responding to public inquiries for information and ensuring accurate and timely dissemination of data.
  • Updating and maintaining information systems to ensure data accuracy for customer records.

Required Skills:
To be successful in this role, candidates should possess:
  • Proficiency in MS Office applications, demonstrating a strong skill set.
  • A proactive approach, with the ability to work both collaboratively and independently.
  • Excellent organizational skills.
  • Strong verbal and written communication abilities.

Please note that this position requires a DBS check and three years of referencing.

If you believe you meet the qualifications for this role and are ready for a new opportunity, we encourage you to submit your application online. Due to the anticipated volume of applications, we may not be able to respond to every candidate.

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