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Income and Administration Officer

2 months ago

Workington, Cumbria, United Kingdom Riverside Group Full time
Job Title: Income and Administration Officer Contract Type: Permanent Salary: £25,965.41 per annum (£27,112.48 is achieved after 18 months successful performance in the role) Working Hours: 37.5 per week Working Pattern: Monday to Friday with flexibility to work evenings and weekends as required About the Role: We are seeking a highly skilled and motivated Income and Administration Officer to join our team at Riverside Group. As a key member of our team, you will be responsible for providing income management advice, guidance, and support to customers and colleagues. Key Responsibilities:
  • Work collaboratively with colleagues to provide income management advice and support to customers and colleagues.
  • Support customers to sustain their tenancies and maximise the organisation's rental income.
  • Deliver income administration across a defined number of properties.
Requirements: We are looking for someone with experience of working with vulnerable and diverse customer groups and individuals with complex needs. You should also have excellent communication skills, with the ability to provide advice and support to customers while empathising with their situations. About Us: Riverside Group is a leading provider of housing and support services. We are committed to making a positive impact in the communities we serve and are passionate about delivering high-quality services to our customers. What We Offer: We offer a competitive salary, excellent benefits, and opportunities for career development and growth. If you are a motivated and dedicated individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.