Retail Sales Associate

3 weeks ago

United Kingdom Screwfix Direct Ltd Full time
About the Role

Screwfix Direct Ltd is seeking a highly motivated and customer-focused Retail Assistant to join our team. As a Retail Assistant, you will be at the forefront of delivering exceptional customer service, ensuring that our customers receive a personalized and engaging experience.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding products, providing product information, and making recommendations to meet their needs.
  • Maintain a high level of product knowledge, staying up-to-date on new products and promotions.
  • Contribute to a positive and inclusive store environment, working collaboratively with colleagues to achieve sales targets and provide excellent customer service.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging store environment.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • A competitive hourly rate, with opportunities for advancement and professional growth.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A dynamic and supportive work environment, with opportunities to work with a talented and diverse team.
  • A range of employee benefits, including discounts on products and services, and access to exclusive employee programs.

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