Residential Customer Experience Executive
1 week ago
Job Summary:
We are seeking a highly skilled Customer Service Manager to join our team at Fawkes & Reece London. As a key member of our customer service team, you will be responsible for ensuring that customer complaints are resolved efficiently and effectively.
Key Responsibilities:
- Complaint Resolution: Deal with customer complaints in a professional and courteous manner, ensuring that issues are resolved to the customer's satisfaction.
- Reporting and Communication: Report to the Head of Customer Service and communicate with other teams to ensure seamless resolution of customer complaints.
- Inspections and Defect Management: Conduct inspections to identify defects and report them to the relevant teams for resolution.
- Subcontractor Management: Liaise with subcontractors and trades to ensure that customer complaints are resolved in a timely manner.
- Customer Communication: Keep customers informed of the progress of their complaints and provide regular updates on the expected resolution timeframe.
- Team Collaboration: Work closely with other customer service teams to ensure that customer complaints are resolved efficiently and effectively.
Requirements:
To be considered for this role, you will need direct experience in defect management within the residential housing sector, ideally in a management capacity.
-
Residential Customer Experience Executive
1 week ago
Southampton, Southampton, United Kingdom Fawkes and Reece Full timeJob Summary:We are seeking a highly skilled Customer Service Manager to join our team at Fawkes and Reece. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and that any complaints are resolved efficiently and effectively.Key Responsibilities:Manage and resolve customer...
-
Southampton, Southampton, United Kingdom G2 Legal Limited Full timeJob Opportunity: Residential Conveyancing Solicitor/Legal ExecutiveAbout the Role:We are seeking a highly skilled and experienced Residential Conveyancing Solicitor/Legal Executive to join our successful residential team. As a key member of our team, you will be responsible for handling a high volume of residential conveyancing cases, providing exceptional...
-
Southampton, Southampton, United Kingdom G2 Legal Limited Full timeJob Opportunity: Residential Conveyancing Solicitor/Legal ExecutiveAbout the Role:We are seeking a highly skilled and experienced Residential Conveyancing Solicitor/Legal Executive to join our successful residential team. As a key member of our team, you will be responsible for handling a high volume of residential conveyancing cases, providing exceptional...
-
Residential Conveyancing Solicitor
4 weeks ago
Southampton, Southampton, United Kingdom G2 Legal Limited Full timeAre you a junior Residential Property Solicitor/ILEX (1+ years PQE) who would you like to join a busy and thriving conveyancing department? An expanding law firm in the Southampton area has an exciting opportunity for a residential conveyancing solicitor/ILEX to be part of its successful residential team.The firm has an established client base and a great...
-
Residential Surveyor
1 month ago
Southampton, Southampton, United Kingdom Joshua Robert Recruitment Full timeAbout the Client: We are a leading property consultancy firm specialising in high-quality residential surveying and project work. Our commitment to excellence and customer satisfaction has positioned us as a trusted name in the industry. We are now looking for a skilled and motivated Residential Surveyor to join our dynamic team, covering the South Coast of...
-
Residential Heating Technician
4 weeks ago
Southampton, Southampton, United Kingdom Storm Associates Full timePosition: Residential Heating TechnicianContract Duration: TemporaryAbout Storm Associates:Storm Associates is a prominent provider of sustainable heating solutions, dedicated to facilitating the shift towards eco-friendly energy alternatives. Our focus is on residential projects that aim to minimize carbon footprints and foster a sustainable future.Role...
-
Senior Lettings Executive
4 weeks ago
Southampton, Southampton, United Kingdom Worth Recruiting Full time £60,000Worth Recruiting – Property Industry Recruitment POSITION: Senior Lettings Executive TYPE: Permanent – Full Time We are seeking a dedicated and experienced Senior Lettings Executive to join a reputable and innovative Residential Lettings Agency. The ideal candidate will possess a proven history in Residential Lettings, excelling in acquiring and...
-
Residential Conveyancer
2 months ago
Southampton, Southampton, United Kingdom Grist Legal Recruitment Full timeResidential ConveyancerA Southampton law firm requires an experienced Residential Conveyancer.The FirmA very well established law firm with offices located in Hampshire providing a full legal service to businesses and individuals.The RoleThis highly regarded Lexcel and CQS accredited law firm based in Southampton wishes to appoint an experienced residential...
-
Residential Operations Manager
3 days ago
Southampton, Southampton, United Kingdom University of South Hampton Full timeAbout the RoleWe are seeking a highly motivated and organized Residential Services Supervisor to join our team at the University of Southampton. This is a full-time, permanent position within the Operations team in our Residential Services department.The successful candidate will be responsible for managing the day-to-day running of our student accommodation...
-
Residential Operations Manager
3 days ago
Southampton, Southampton, United Kingdom University of South Hampton Full timeAbout the RoleWe are seeking a highly motivated and organized Residential Services Supervisor to join our team at the University of Southampton. This is a full-time, permanent position within the Operations team in our Residential Services department.The successful candidate will be responsible for managing the day-to-day running of our student accommodation...
-
Residential Property Lawyer
7 days ago
Southampton, Southampton, United Kingdom Capio Recruitment Full timeJob Opportunity: ConveyancerTo be considered for an interview, please ensure your application aligns with the job specifications outlined below.Key Responsibilities:Manage a caseload of residential property transactions, ensuring timely and efficient completion.Handle sales, purchases, re-mortgages, and transfers of equity, providing expert advice and...
-
Director of Customer Experience
6 days ago
Southampton, Southampton, United Kingdom Konnect Recruit Ltd Full time £50,000Konnect Recruit Ltd is currently partnering with a high-end house builder to recruit a Director of Customer Experience to oversee the customer care function across multiple sites in Hampshire.The ideal candidate will have experience working in a customer-facing role, preferably in a management capacity, and be looking to take on a more senior position.Strong...
-
Director of Customer Experience
5 days ago
Southampton, Southampton, United Kingdom Konnect Recruit Ltd Full time £50,000Konnect Recruit Ltd is currently partnering with a high-end house builder to recruit a Director of Customer Experience to oversee the customer care function across multiple sites in Hampshire.The ideal candidate will have experience working in a customer-facing role, preferably in a management capacity, and be looking to take on a more senior position.Strong...
-
Customer Experience Director
7 days ago
Southampton, Southampton, United Kingdom Konnect Recruit Ltd Full timeKonnect Recruit Ltd is currently partnering with a high-end house builder to recruit a Customer Care Manager to oversee 4/5 sites in the region.The ideal candidate will have experience working as a Customer Care Manager or a coordinator looking to take the next step in their career.Key responsibilities include:Leading a team to ensure exceptional customer...
-
Customer Experience Specialist
1 week ago
Southampton, Southampton, United Kingdom SLS Recruitment Ltd Full time £24,000 - £30,000Job Opportunity: Customer Service and Sales RoleAbout the Company: SLS Recruitment Ltd is a leading recruitment agency specializing in sales and customer service placements.Job Description:We are seeking enthusiastic and ambitious individuals to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be...
-
Residential Surveyor
1 month ago
Southampton, Southampton, United Kingdom Bennett and Game Recruitment Ltd Full timeOur client a leading Property solutions group with multiple offices across the UK are seeking Residential Surveyors to join them based from their London, Bristol / Bath, and Southampton / Bournemouth offices. The Surveyor would be required to undertake mortgage and other valuations (matrimonial, probate, etc.), and Level 2 (Homebuyers) and Level 3 (Building...
-
Residential Valuation Specialist
7 days ago
Southampton, Southampton, United Kingdom Innovus Full timeJob DescriptionJob Role: Residential Property SurveyorLocation: NationwideSalary: Up to £55,000 per annum plus car allowanceHours: 35 hours per week- Monday to FridayAt Innovus, we are committed to delivering market-leading solutions and professional services. As a Residential Property Surveyor, you will be contributing to our vision to be recognized as the...
-
Residential Community Manager
1 day ago
Southampton, Southampton, United Kingdom Churchill Estates Management Ltd Full timeAbout the RoleChurchill Estates Management Ltd is seeking a highly skilled and experienced Residential Community Manager to join our team at Spitfire Lodge, a stunning new development of 73 retirement apartments in Southampton.This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a background in...
-
Residential Community Manager
1 day ago
Southampton, Southampton, United Kingdom Churchill Estates Management Ltd Full timeAbout the RoleChurchill Estates Management Ltd is seeking a highly skilled and experienced Residential Community Manager to join our team at Spitfire Lodge, a stunning new development of 73 retirement apartments in Southampton.This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a background in...
-
Head of Customer Experience
6 days ago
Southampton, Southampton, United Kingdom Konnect Recruit Ltd Full time £50,000We are currently recruiting on behalf of a high-end house builder based in the UK that specializes in the development of new build housing.Due to expansion, they are currently recruiting for a Head of Customer Care to oversee approximately 4-5 sites in the region.Candidates must have experience working as a Customer Care Manager or a Coordinator looking to...