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Luxury Sales Ambassador

2 months ago


Cardiff, Cardiff, United Kingdom Castle Fine Art Full time

**About the Role**

We are seeking a highly motivated and sales-focused individual to join our team as a Luxury Sales Consultant at our prestigious Cardiff Gallery. As a key member of our sales team, you will be responsible for delivering exceptional customer service and achieving sales targets.

**Key Responsibilities**

  • Support our current loyal client base and proactively build and nurture new customer relationships for the gallery and the business.
  • Sell our exceptional art, including works by renowned artists such as Billy Connolly, Bob Dylan, Ronnie Wood, and Johnny Depp.
  • Participate in new releases and gallery events and exhibitions to strengthen and make the most of client relationships.
  • Drive and achieve sales targets, working closely with the sales team to meet and exceed gallery targets.
  • Effectively communicate with clients in person and by phone, providing exceptional customer service and building strong relationships.
  • Adapt to different client needs and provide tailored sales solutions.
  • Support the sales team in achieving sales targets and contributing to the overall success of the gallery.

**Requirements**

  • Proven track record of driving and achieving sales targets.
  • Highly motivated to achieve against gallery targets.
  • Confident in ability to effectively communicate in person and by phone.
  • Confident, highly presentable, and with an understanding of exceptional customer service.
  • Previous 1-2-1 sales experience and ability to adapt to different client needs.
  • Ability to support current loyal client base and proactively build and nurture new customer relationships for the gallery.
  • Enthusiastic, engaging individual who enjoys interaction with clients.
  • Desirable to have a driving license for possible home consultation visits with clients.
  • Ability to handle moderate physical duties on a daily basis.

**What We Offer**

  • Excellent bonus and uncapped commission structure.
  • Staff discounts and a benefits platform for other retailers.
  • Access to our Financial and Mental Wellbeing Platform.
  • Enrolment into our Pension scheme.
  • 28 days initial holiday allowance, plus 1 additional day for each year of service (to a maximum of 33 days per annum).

**About Us**

Castle Fine Art is the UK's market leading publisher and retailer of original and limited-edition art. With a network of galleries across the UK, we remain committed to our motto, 'Your world, our art'. We are an owner-managed business that values our team members and invests heavily in their training and development.