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Booking Coordinator
2 months ago
We are seeking a highly organized and detail-oriented individual to join our team as a Booking Administrator. As a key member of our administrative team, you will be responsible for coordinating appointments, managing patient records, and providing exceptional customer service to our service users and professional staff.
Key Responsibilities- Coordinate appointments and bookings for service users, ensuring timely and efficient communication with therapists and other stakeholders.
- Manage patient records, updating information and maintaining accurate and up-to-date records.
- Provide administrative support to the team, including data entry, correspondence, and other tasks as required.
- Develop and maintain effective relationships with service users, therapists, and other professionals, ensuring a high level of customer satisfaction.
- Contribute to the development and implementation of administrative processes and procedures, ensuring efficiency and effectiveness.
To be successful in this role, you will need:
- A good level of education, including English Language and numeracy skills.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Proficiency in the use of computerized systems, including Microsoft Office and other relevant software.
- Ability to work independently and as part of a team, with a high level of organization and time management skills.
- Knowledge of office procedures and an understanding of health service issues.
Hertfordshire Partnership University NHS Foundation Trust is an outstanding organization with a reputation for delivering high-quality mental health and specialist learning disability services. We are committed to providing a supportive and inclusive work environment, where our staff can thrive and make a real difference to the lives of our service users.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional administrative support and are looking for a challenging and rewarding role, we encourage you to apply.
