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Sales & Customer Service Representative
2 months ago
Job Overview
Sirplus is a unique retailer that specializes in creating high-quality, fashion-forward products using surplus fabrics. As a Sales & Customer Service Assistant, you will play a crucial role in helping us achieve our mission of making special pieces in small runs, using quality fabrics.
Key Responsibilities
- Provide exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.
- Assist customers in finding the perfect products, providing recommendations and solutions to meet their needs.
- Work closely with the Customer Service Manager to resolve customer queries and concerns.
- Contribute to the sales process, promoting products and driving sales growth.
- Maintain a high level of product knowledge, staying up-to-date on new arrivals and promotions.
- Collaborate with the sales team to achieve sales targets and improve overall store performance.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Strong problem-solving skills, with a solutions-oriented approach.
- Experience in retail, sales, or customer service, with a keen eye for fashion and detail.
- Confident communication and teamwork skills, with the ability to work effectively in a team environment.
Benefits
- Competitive salary and commission opportunities.
- Clothing allowance and 50% staff discount.
What We Offer
Sirplus is a dynamic and innovative company that values its employees. As a Sales & Customer Service Assistant, you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the success of our business.
