Technical Support Spare Parts Specialist
3 weeks ago
We are seeking a highly skilled Technical Support Spare Parts Specialist to join our team at OnetoOne Personnel. As a key member of our team, you will be responsible for managing e-quip spare parts data, assisting procurement with spare part identification, and maintaining D365 with biomed spare parts.
Key Responsibilities- Manage e-quip spare parts data including quality of data relating to spare parts and suppliers.
- Assist procurement with spare part identification, liaise with OEMs to acquire accurate part descriptions and pricing.
- Maintain D365 updated with biomed spare parts in line with e-quip.
- Enhance spare part data by linking to models of equipment and where necessary, photos.
- Perform data mining activities on various sources producing reports as required.
- Assist approvers in managing changes to orders.
- Work with procurement to control pricing and preferred suppliers.
- Undertake other reasonable tasks as directed by the UK Technical Support Manager.
- Manage agreed financial approval levels within e-quip.
- Comply with quality assurance and environmental, health & safety policies, and work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers, and members of the public.
- Directly support procurement activities undertaken by the Technical Support team.
- Fully understand e-quip & D365 ordering systems.
- Liaise with relevant line managers to process biomed orders.
- Innovate and streamline processes to ensure a timely response to requests for information, and safeguard data integrity.
- HNC/D Electronics or equivalent.
- Degree (Hons) in Electronics or equivalent - Desirable.
- Formal training technical training with a relevant manufacturer.
- Inventory experience.
- Attention to detail / Accurate record keeping.
- Ability to manage substantial workloads, prioritising as appropriate.
- Excellent Time management and organisational skills.
- Excellent communicator, both written and verbal.
- Good knowledge of MS Office Applications.
- Ability to multi-task and work independently as well as in a team.
- Private Healthcare.
- Employees Assistance Programme.
- Salary Sacrifice Pension.
- Electric Car Scheme.
- Cycle to work scheme.
- 25 days annual leave + bank holidays.
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