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UK Technical Support Spare Parts Specialist

2 months ago


Harlow, Essex, United Kingdom Ergea UK and Ireland Limited Full time

Job Summary

We are seeking a highly skilled and organized Spare Parts Coordinator to join our team at Ergea UK and Ireland Limited. As a key member of our Technical Support team, you will be responsible for managing e-quip spare parts data, assisting with procurement, and maintaining accurate records.

Key Responsibilities

  • Manage e-quip spare parts data including quality control and supplier relationships.
  • Assist with procurement activities, including spare part identification and OEM liaison.
  • Update D365 with biomed spare parts data in line with e-quip.
  • Enhance spare part data by linking to equipment models and adding photos.
  • Perform data mining activities and produce reports as required.
  • Support approvers in managing changes to orders.
  • Work with procurement to control pricing and preferred suppliers.
  • Undertake other reasonable tasks as directed by the UK Technical Support Manager.
  • Manage financial approval levels within e-quip.
  • Comply with quality assurance and health and safety policies, maintaining a high standard of customer service and protecting the health and safety of colleagues, customers, and the public.

Key Accountabilities

  • Support procurement activities undertaken by the Technical Support team.
  • Understand e-quip and D365 ordering systems.
  • Liaise with line managers to process biomed orders.

Performance Indicators

  • Innovate and streamline processes to ensure timely responses and data integrity.

Requirements

  • Inventory experience
  • Attention to detail and accurate record keeping
  • Ability to manage workloads and prioritize tasks
  • Excellent time management and organizational skills
  • Excellent communication skills
  • Good knowledge of MS Office Applications
  • Ability to multitask and work independently
  • Full UK driving license

Languages

English

Other

DBS Disclosure

A DBS Enhanced Disclosure is required for all applicants. Employment will be offered to the successful applicant subject to a satisfactory Disclosure report.

Equal Opportunities Employer

Ergea UK and Ireland Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.