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Customer Service Representative
2 months ago
The Customer Service / Administrator will be the primary point of contact for customers, providing exceptional service and support in a fast-paced workshop environment. This role requires strong communication skills, attention to detail, and the ability to multitask in a dynamic setting.
Key Responsibilities:- Serve customers at the counter, providing accurate information and assistance with parts and quotes.
- Process customer payments and raise invoices in a timely and efficient manner.
- Coordinate delivery and collection of parts and stock, ensuring seamless logistics.
- Update the database with stock information, maintaining accurate records.
- Provide exceptional customer service via phone and face-to-face interactions.
We are seeking a highly organized and proactive individual with excellent customer service skills and experience in administration. The ideal candidate will be a team player, able to work flexibly and adapt to changing priorities.
The company offers a competitive salary, 20 days holiday, and a range of benefits, including free onsite parking and a pension scheme. The successful candidate will be based on the outskirts of Winchester, with easy access to public transportation.
KnoxRecruit is an equal opportunities employer, committed to diversity and inclusion in the workplace.
